Refund / Return Policy

Our policy is designed to provide clarity regarding refunds, cancellations, and returns.

1. Refund Eligibility

Refunds are applicable only if services are not activated or if there is a proven technical issue.

2. Return Process

Contact us via WhatsApp or form within 7 days of service purchase to initiate a refund or correction.

3. Processing Time

Refund requests are processed within 5–7 business days after verification.

4. Exceptions

Refunds may not apply for service activation, ongoing subscriptions, or promotional offers.